Return Policy

All returns are accepted within 30 days from the day order was made. To be eligible for refund merchandise must meet at least one of the following conditions and cases:

  1. Unworn
  2. Defective
  3. Not how it was described
  4. Wrong item

RETURN INSTRUCTIONS:

  1. Send us an email at return@jewelluna.com by including the following information:
  2. Order number
  3. Reason of return
  4. Amount to be refunded

Note: Returned merchandise should include the original packaging and be in the same condition as when it was delivered to you. If items are damaged during return shipping you are responsible for filing a claim with the courier.

Returns are Inspected and Processed within 7 Business Days.